Privacy Policy

Kavitha Hardwares values the trust placed in us by our customers and recognizes the importance of secure transactions and information privacy. This Privacy Policy explains how Kavitha Hardwares (“we”, “our”, “us”) collects, uses, shares, or otherwise processes personal information through our website https://www.kavithahardwares.com and through our communication channels including phone calls, email, and WhatsApp. By visiting our website or contacting us through any of these platforms, you agree to the terms of this Privacy Policy and the applicable laws of India relating to data protection and privacy. If you do not agree with this policy, please do not use our website or services.

When you interact with our website or communicate with us, we may collect certain information that you voluntarily provide. This may include your name, phone number, email address, billing or delivery address, company name, GST number for business invoices, and details related to product enquiries or orders. This information is collected only when you contact us, request a quotation, place an order, or communicate with us for customer support. You may choose not to provide certain information; however, this may limit our ability to provide specific services.

The information collected from you is used to process and fulfill orders, prepare quotations and invoices, deliver products, provide order updates, respond to enquiries, and offer customer support. We may also use your information to improve our products and services, maintain customer purchase history for service purposes, and comply with legal, accounting, or regulatory requirements. From time to time, we may contact you with important updates, service-related messages, or information about products that may be relevant to your previous purchases or enquiries.

Our website may use cookies or similar technologies to improve your browsing experience and analyze website usage. Cookies are small data files stored on your device that help us understand how visitors interact with our website. These cookies generally do not contain personal information. You may choose to disable cookies through your browser settings, although certain features of the website may not function properly if cookies are disabled.

Kavitha Hardwares does not sell, rent, or trade customer personal information to third parties. However, we may share necessary information with delivery or logistics partners to complete product delivery, with accounting or billing systems for invoice processing, or with service providers who assist us in operating our website or business services. Information may also be disclosed to government authorities if required by law or legal process.

We take reasonable physical, electronic, and administrative measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we strive to protect your data, it is important to understand that no method of transmission over the internet is completely secure, and therefore we cannot guarantee absolute security of information shared online.

Our website may contain links to other external websites for additional information or services. Kavitha Hardwares is not responsible for the privacy practices or policies of such external websites, and users are advised to review the privacy policies of those websites before providing any personal information.

Our services are intended for individuals who are legally capable of entering into binding agreements under Indian law. We do not knowingly collect personal information from individuals under the age of 18. If such information is inadvertently collected, it will be removed once brought to our attention.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, maintain business and accounting records, and comply with applicable legal obligations. Customers may request correction or updating of their personal information by contacting us. Where legally permitted, customers may also request removal of their personal information from our records.

Kavitha Hardwares may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with the updated revision date. Users are encouraged to review this page periodically.

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, you may contact us using the details below.

Kavitha Hardwares

Avinashi, Tamil Nadu, India

Phone: +91 4296 299919

Email: kavithahardwares@gmail.com

Website: https://www.kavithahardwares.com